Homeowner FAQs

Submitting information does not commit you to a sale. You can ask questions, review any proposed terms, and seek independent advice before deciding whether to proceed.

A buyer acquires the property subject to the existing mortgage. The loan generally remains in the seller’s name unless the lender releases the seller or the loan is paid off. The proposed terms and mortgage documents require careful review.

A transfer of the property does not automatically release you from the mortgage. You can remain responsible to the lender, and missed payments can affect your credit. A due-on-sale clause may allow the lender to demand repayment. Obtain independent advice before proceeding.

Prepare your contact information, property address, mortgage details if applicable, information about the property’s condition, and your selling expectations. Use the dedicated property review form for those details rather than the general contact form.

Our legal business name, service areas, team information, business hours, and contact details are available in the homeowner section. Contact our team directly to verify a message or ask about our home-buying activities.

We contact homeowners to express interest in reviewing properties for a possible purchase. Receiving a message does not guarantee eligibility or an offer. Use our published contact details to verify the message and include its reference code if you choose to request a property review.

A property review does not guarantee an offer. Our team considers the property, mortgage, condition, selling expectations, and other relevant circumstances before discussing whether there may be a suitable purchase option.

A due-on-sale clause may allow the lender to demand repayment when ownership transfers. Review the mortgage documents and seek independent legal and financial advice about this risk before agreeing to a subject-to purchase.

Any proposed payment arrangements must be explained in the written purchase terms. An agreement by a buyer to make payments does not automatically release the seller from responsibility to the lender. Ask how payments will be made and monitored before deciding.

Any closing proceeds depend on the written proposal, the agreed purchase terms, outstanding obligations, and applicable costs. A property review does not guarantee a particular price or cash amount.

Tell us about the condition of the property and any major repairs or system concerns. Our team will consider the information during the review; submitting it does not guarantee an offer.