Refund Policy

At Protreon, we are dedicated to providing high-quality services across all our platforms. Please carefully review our no refund policy to understand how we handle transactions and the commitments you make when purchasing our services.

General No Refund Policy

• All Sales Final: All purchases made through Protreon are final. We do not offer refunds, exchanges, or returns on any of our services or products.
• Commitment to Quality: We ensure the highest standard of service and product quality. By purchasing, you acknowledge and accept the terms of our no refund policy.

Service-Specific No Refund Policies

Social Media Network

• Subscription Fees: All subscription fees are non-refundable. By subscribing, you commit to the full subscription period.
• In-App Purchases: All in-app purchases, including virtual goods and premium features, are non-refundable.

Video Platform

• Content Monetization Fees: Fees associated with content monetization are non-refundable.
• Subscription Services: Payments for subscription services (e.g., premium content access) are non-refundable, even if the service is not used.

Job Recruiting Platform

• Job Posting Fees: Fees for job postings are non-refundable, regardless of the number of applications received.
• Resume Access Fees: Fees for resume access subscriptions are non-refundable, even if no resumes are accessed.
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Real Estate Platform

• Listing Fees: Fees for property listings are non-refundable, regardless of the inquiries or contacts made through the listing.
• Advertising Fees: Advertising fees are non-refundable, even if the advertisement has not been displayed.

E-commerce Platform

• Vendor Subscription Fees: Vendor subscription fees are non-refundable, regardless of sales activity.
• Product Purchases: Refunds for products purchased from vendors are not available through Protreon. Customers must refer to the individual vendor’s refund policy.

Home Preservation Services

• Service Fees: Fees for home preservation services are non-refundable, even if the service is canceled or not rendered.
• Cancellations: Services canceled within 24 hours of the scheduled appointment may incur a cancellation fee.

Exceptions and Special Cases

• Defective Products or Services: In cases where products or services are defective or not as described, please contact us within 7 days of purchase. We will review the issue on a case-by-case basis and determine if an exception is warranted.
• Legal Requirements: If local laws or regulations mandate refunds, Protreon will comply with the applicable legal requirements.

How to Handle Disputes

1. Contact Us: For any issues or disputes, contact our customer service team at support@protreon.com.
2. Provide Details: Include your order number, a detailed description of the issue, and any supporting documentation.
3. Resolution Process: Our team will review your case and work towards a resolution in line with our policy and commitment to quality service.

Additional Information

• Changes to the Policy: Protreon reserves the right to modify this no refund policy at any time. Changes will be posted on our website, and the effective date will be updated.
• Contact Information: For any questions or concerns about our no refund policy, please contact us at support@protreon.com.

We appreciate your understanding and cooperation with our no refund policy. Thank you for choosing Protreon and trusting us to provide you with exceptional services and products.